134 Dickens Street
Napier City

Phone: +64-6-8336004
Macro Service

Services

Customer support is our primary focus and our ultimate goal is customer satisfaction. We pride ourselves on getting the job done, first time, on time. Having gained your trust, we feel comfortable offering technology solutions that will meet or exceed your expectations.

Labour services

Initial time

Additional time

Casual counter support services

1/4 hour

@ $ 30.00

1/4 hour

@ $ 30.00

Casual workshop services

3/4 hour

@ $ 90.00

1/4 hour

@ $ 30.00

Warranty on our services

Macro service carries a 90 day warranty on labour services and parts used.
Warranty will be limited to the work performed for the customer and does not extend to associated parts.
Where services are outsourced (such as iDevice repairs) our service centre's warranty will apply. Typically our service centres follow similar warranty terms.
Antivirus services are excluded from this 90 day warranty as re-infection cannot be controlled or limited by Macro once the device has left our premises.

Subscribe to our VIP services

Customers who use our technical services on a regular basis will benefit from the $ 20.00 per hour reduction in our hourly rate and also the even larger savings on our daily or project rates. A monthly payment of $ 20.00 will see an immediate payback on your investment in the first hour of support for the month.

Common Services Provided by Macro

iDevices - Apple devices including iPod / iPad / iPhone. Let Macro assist you with setting up your new device.

Computers - Apple computers including MacBooks, iMacs and Mac Pros, Let Macro assist you with setting up your new computer.

Configuration - Email, iCloud, Photo sharing. You name it, we can get it up and running in a flash.

Repairs - Broken the glass, dropped it, or took it swimming and now it doesn't work, Macro can assist you with getting a solution to your devices problems.

Insurance Assessments: Macro will be happy to perform in inspection and insurance report on request and assist you with the repair or replacement of your device.

iTunes, Mobile Top-ups and Calling cards

iTunes Gift cards. Available in $20, $30 and $50 swipe cards. .

Vodafone, Telecom, 2-Degrees and Skinny mobile phone top-ups. Prices starting at $5

EasyCall and Super Buzz Global/Asia/Pacific calling cards. Prices starting at $5

Server Operating Systems

Windows: Standard Server, Small Business Server, Essential Business Server.
Macintosh: OS X v10.12 Sierra for desktop, Server and Xserve.

Microsoft Office Applications

Microsoft Office (all versions) and 365 subscriptions for Windows
Word, Excel, Powerpoint, Outlook, Access, Publisher, Visio, FrontPage, OneNote.

Microsoft Office 2016, 2011 for Macintosh
Word, Excel, PowerPoint, Outlook, OneNote and Exchange Server support.

Accredo and MYOB/IMS Payroll Accounting

Accredo Mercury, Saturn and MYOB/IMS Payroll Partner
Accounts Receivable, Inventory Control, Invoicing, Special Pricing, Order Entry, Sales Analysis, Accounts Payable, Purchase Ordering, Purchase Analysis, Job Costing, Cashbook, General Ledger, Fixed Assets, Report Designer, Tabel Designer, Date Interchange, Forms Designer.
* Macro is a specialist in Accredo scripting and custom form and report design.

Complete our customer feedback survey.