Keren “Kezza” Papprill

Highly recommend Macro Computers in Napier, NZ to anyone.

Andrew is lovely to deal with and very knowledgeable in what he does.

Great value for money and Andrew stuck to his quote, even when he discovered more work was required on my machine than he had anticipated.

I will be back again whenever help is needed with my device(s).

Thanks so much Andrew, you are a star performer/businessman and have attained another happy new customer who now has her old MacBook Pro up and running all properly like new again - thank you!

Fiona Ferris

I bought a new computer through Macro Computers, and Andrew and Nicole couldn't have been more helpful.

Friendly service, a quick turnaround and lovely trustworthy (and trusting) people.

I like having someone to ask questions if I have them without ringing a call centre that doesn't really know anything.

Thank you very much for your great service and I am thrilled to have found you.

Would recommend in a heartbeat!

Debra Cummins

My laptop "died" and I thought I had lost all my photos but luckily I took it to Andrew from Macro Computers and he was able to recover all photos as well as fix my laptop.

Andrew has a wealth of computer knowledge and excellent customer service skills.

I thoroughly recommend Macro Computers to anyone needing help with their computer.

Bev Taylor

I have always found the staff at Macro Computers very helpful and polite. Nothing is too much trouble for them.

AFJ Tull

Great service, super value.

I highly recommend Andrew at Macro Computer & Technology Centre for all your mobile phone and computer repairs.

He got my IPhone 14 lightning connector up and running again in less than 5 minutes. Honest, reliable and a Dr Who fan, what more could you want when you’re far from Blighty.

Ross Kendall

Highly competent and skilled, patient and helpful. Highly recommended.

Second Chance Councelling

Absolutely amazing service recommend to anyone go above and beyond!! Thank You.

Anne Saddler

Went in this morning feeling pretty down re iPad issues.

My 7yr old iPad showed for weeks I needed to enter my password. Didn't work doing that so still red notice showing on Settings. Have had a few passwords for Apple over many years so very frustrating.

Last week I bought a new iPad. Data transferred between iPads then got notice - can't continue. Couldn't access iCloud, etc, etc.

Andrew listened patiently, checked a few things with me, did some things on my old iPad then all was fine!! No red notice on Settings. He also finished the transfer from my old iPad to my new one.

Excellent work and he was so good lowering my anxiety! I left feeling very happy.

Highly recommend Macro Computers.

Thank you so much, Andrew.

Tony W

Needed to ask a question regarding how to recover a security locked iPhone. The nice lady who spoke with me for a couple of minutes, shared her knowledge freely and left me more hopeful than when I arrived.

02Jun2022 - Went in to thank the nice lady for the advice she gave. It resulted in being able to recover and restore a completely locked out iPhone 11 albeit with an updated IOS which changed the "look & feel" of the iPhone (much cheaper than buying a new one)

Stewart Rix

Hi Andrew and Nicole,

As always, today was a very pleasurable start to the business of the 2020 New Year.

Your patient tutorial and additional tips were really very welcome and I now feel confident I am starting 2020 with 2 totally serviceable laptops.

Thank you very much indeed.

James and Sue

We purchased an Apple computer from Macro and are absolutely thrilled with the service we received.

We first went to (department store name removed), but they were going to charge us heaps to setup the email and get the computer up and running and they didn't sound like they knew what they were talking about.

When we talked to Andrew nothing was a problem, we bought the MacBook Pro laptop and the AppleCare warranty because we travel a lot and Andrew setup everything, even our email worked without any hassles (we have been having major hassles with not being able to send emails when away from home) and now it just works.

We came back with a few questions about the iCloud and Andrew showed us how it worked with our iPhone and the fact that it had already been setup to work that way, and all it cost us was a cup of coffee for his time.

Thanks to both Andrew and Nicole for what has to be the best service we have ever encountered, we can see why you won that customer service award.

Fiona Harland

The Team at Macro are the best. New iMac all set up .. no stress ... no drama.

Andrew takes the pain away and all done in super quick time.

Can recommend highly

Diane Toscano

Could I thank you once again for the work you put in with fixing up my iPad yesterday afternoon.

You will never know just how much that meant to me at that time.

I would certainly recommend your store to others, and hopefully will purchase a replacement iPad in the near future from your store.

A1 customer service is the word!!

Melinda Bennett

Thanks Nicole for your time, understanding and great knowledge in fixing my lifeline aka my iPad.

Absolutely fantastic service and prices.

Manuela Morrell

Thank you so much for being so kind and so very helpful! highly recommend you! :)

Tracey Jones

The service provided by Andrew and his team was first class. Andrew did a fantastic job on my iMac and was able to get it up and running at what I believe to be a very fair price. Andrews team went the extra mile cleaning it, inside and out... it looked like brand new. It is also great to be supporting a local business.

Thank you Andrew and your team !

Gemtime New Zealand Limited

I have worked (as the client) alongside Andrew Johnston for two comprehensive website and intranet development projects over the past 5 years, and have come to know and appreciate his commitment to, and passion for, his skilled profession well.

Andrew's expertise at web programming continues to astound me - he has an extraordinary ability to translate conceptual design into practical functionality.

The quality of his output has been consistently high, and has always at least met (and often exceeded) the design brief.

Andrew continuously displayed a genuine willingness to accommodate all of the features and functionality that our company (Gemtime N.Z. Ltd) sought for our website / intranet, and where he didn't immediately hold the solution to achieve a particular desired programming feature in his mind at the time, he conducted his own research in his own time into viable options to apply.

Andrew is a friendly, co-operative person to deal with, who has a broad and in-depth knowledge of the world of computer programming.

I would be happy to be approached by any genuinely interested prospective customer of Macro Limited, to share further opinions about Andrew's abilities and competencies, as required.

Sincerely,
Peter Alexander
Chief Executive Officer

Winallis Group

We would like to thank your team for our new system and installation. It is very fast and cuts our work time by 15 minutes daily thus saving us time and money.

Ron Pratt
Director