We purchased an Apple computer from Macro and are absolutely thrilled with the service we received.
We first went to (department store name removed), but they were going to charge us heaps to setup the email and get the computer up and running and they didn't sound like they knew what they were talking about.
When we talked to Andrew nothing was a problem, we bought the MacBook Pro laptop and the AppleCare warranty because we travel a lot and Andrew setup everything,
even our email worked without any hassles (we have been having major hassles with not being able to send emails when away from home) and now it just works.
We came back with a few questions about the iCloud and Andrew showed us how it worked with our iPhone and the fact that it had already been setup to work that way, and all it cost us was a cup of coffee for his time.
Thanks to both Andrew and Nicole for what has to be the best service we have ever encountered, we can see why you won that customer service award.
The Team at Macro are the best. New iMac all set up .. no stress ... no drama.
Andrew takes the pain away and all done in super quick time.
Can recommend highly
Could I thank you once again for the work you put in with fixing up my iPad yesterday afternoon.
You will never know just how much that meant to me at that time.
I would certainly recommend your store to others, and hopefully will purchase a replacement iPad in the near future from your store.
A1 customer service is the word!!
Thanks Nicole for your time, understanding and great knowledge in fixing my lifeline aka my iPad.
Absolutely fantastic service and prices.
Thank you so much for being so kind and so very helpful! highly recommend you! :)
The service provided by Andrew and his team was first class. Andrew did a fantastic job on my iMac and was able to get it up and running at what I believe to be a very fair price. Andrews team went the extra mile cleaning it, inside and out... it looked like brand new. It is also great to be supporting a local business.
Thank you Andrew and your team !
I have worked (as the client) alongside Andrew Johnston for two comprehensive website and intranet development projects over the past 5 years, and have come to know and appreciate his commitment to, and passion for, his skilled profession well.
Andrew's expertise at web programming continues to astound me - he has an extraordinary ability to translate conceptual design into practical functionality.
The quality of his output has been consistently high, and has always at least met (and often exceeded) the design brief.
Andrew continuously displayed a genuine willingness to accommodate all of the features and functionality that our company (Gemtime N.Z. Ltd) sought for our website / intranet, and where he didn't immediately hold the solution to achieve a particular desired programming feature in his mind at the time, he conducted his own research in his own time into viable options to apply.
Andrew is a friendly, co-operative person to deal with, who has a broad and in-depth knowledge of the world of computer programming.
I would be happy to be approached by any genuinely interested prospective customer of Macro Limited, to share further opinions about Andrew's abilities and competencies, as required.
Chief Executive Officer
We would like to thank your team for our new system and installation. It is very fast and cuts our work time by 15 minutes daily thus saving us time and money.